The Unseen Algorithm: Reflections on Social Media Marketing in 2024
By the time we entered 2024, the world of social media marketing had evolved into something resembling a high-stakes game show—equal parts strategy, improvisation, and luck.
Platforms once derided as "time wasters" had grown into critical arenas where brands, influencers, and audiences converged in a digital waltz that straddled the line between chaotic and captivating.
This was the year we truly felt the seismic shifts in the social media landscape. Twitter—or X, as it insisted on being called—had stumbled through a rebranding saga that felt like watching a mid-life crisis unfold in real-time. While it remained a key player, the platform’s unpredictability forced marketers to hedge their bets elsewhere. I know I did.
Instagram, long the darling of curated perfection, found itself at a crossroads. Gen Z had grown weary of polished influencer grids, craving authenticity over aspiration. In response, Instagram leaned heavily into "Notes," a feature that resembled Twitter’s early days, but with a lighter, diary-like touch. Brands quickly learned that Notes wasn't a place for glossy ads but rather for wit and brevity. If your marketing team couldn’t crack a joke in under 60 characters, you were toast.
Meanwhile, TikTok—still the juggernaut of attention spans under 90 seconds—cemented its role as the platform where trends were born, whole communities were formed, and brands either flourished or floundered. The app’s “For You” Page became a digital Colosseum where ideas lived or died by the grace of the algorithm. But TikTok wasn’t without its growing pains. Amidst mounting concerns over data privacy and geopolitical tensions, marketers were again forced to consider how to diversify their efforts without losing TikTok’s unparalleled reach.
Then came Threads, Meta’s attempt to siphon disillusioned users from Twitter’s churn— Pardon me… X. While it showed some promise early on, by the end of 2024, it felt more like an over-enthusiastic cousin at Thanksgiving: earnest and well-meaning, but struggling to hold attention. For marketers, Threads’ success hinged on a careful balance of sincerity and again, wit—a space where even the best brands sometimes faltered.
So, What’s Trending for the Future
If 2024 taught us anything, it was this: adaptability is not optional; it’s essential. The trends shaping the future of social media marketing are as exhilarating as they are daunting.
So, here are my top 4 Future Trends in no particular order:
· The Rise of the Micro-Influencer Movement: Big-name influencers with millions of followers took a backseat this year to micro-influencers who cultivated smaller, fiercely loyal communities. Brands discovered that authenticity—the real kind, not the curated kind—resonates more with audiences. A micro-influencer's 10,000 followers often felt more genuine than a celebrity’s 10 million.
· AI-Generated Content: Friend or Foe? Artificial intelligence became the silent co-pilot of marketing campaigns. From crafting personalized ad copy to generating synthetic voices, AI made creativity faster—but not always better. The challenge for marketers became balancing AI’s efficiency with the human touch audiences crave. An algorithm might craft a perfect sentence, but it can’t yet quite tell a story the way a human can.
· Social Commerce 2.0: The integration of shopping into social platforms matured this year. Instagram’s checkout feature, TikTok’s live shopping streams, and Pinterest’s product pins transformed casual browsing into seamless purchasing. For brands, the challenge was not just selling but making the shopping experience feel like part of a larger narrative. My personal prediction: Amazon finally has some real competition.
· The Return to "Slow Media": In an era of infinite scrolls and endless notifications, a quiet counter-movement emerged. Users began seeking out platforms that prioritized depth over breadth, leading to a renaissance for newsletters, podcasts, and long-form video. Marketers who recognized this shift leaned into storytelling that demanded attention, rather than merely trying to grab it.
Some Lessons for the Road Ahead
How do we prepare for a future shaped by an ever-shifting digital tide? Perhaps the answer lies in remembering that, at its core, social media is about connection. Brands and marketers are not just selling products; they’re building relationships, fostering trust, and creating moments of shared joy.
We’ll need to be braver—willing to experiment with new platforms and formats, knowing that some will fail spectacularly. We’ll need to be KINDER—using these tools not just to sell, but to listen and respond with empathy. And above all, we’ll need to be human—embracing imperfection in a world that often demands the opposite.
As we step into 2025, the question isn’t whether social media will change; it’s how we’ll choose to change with it. Let’s hope we do so with a little more humor, a little more grace, and an enduring commitment to the one thing no algorithm can replicate: genuine human connection.